My old visa debit card expired, so I went to update the info on my account and when I do it says the card is still expired and won't let me update it. Any help would be appreciated thanks
@Aidan4342 hello try to replace card instead of update see if that works
if that won't work you need to contact a customer service agent, they will update it for you
you will need to open a ticket, to speak to a customer service agent Click here you can check for a response in your community envelope top right corner next to your avatar, or if you are having issues with Simon you can send private message to a CS Agent here: https://bit.ly/2GGCJzH
@Aidan4342 Open the self-serve using incognito or private browsing mode and then try updating your card.
______________________________________________________________________ I am not a mod. Do not send me private message with your personal info. If you need to contact PM Customer Support Agent, send a Private Message.
