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Payment

EllieAnna
Great Neighbour / Super Voisin

The option add funds with debit/credit card is not available for me 

3 REPLIES 3

hTideGnow
Mayor / Maire

hi @EllieAnna 

to add funds, please use this link instead

https://myaccount.publicmobile.ca/en/account/payment/funds/card

Chalupa_Batman
Mayor / Maire

@EllieAnna wrote:

The option add funds with debit/credit card is not available for me 


Hello @EllieAnna 

Here's the direct link.

https://myaccount.publicmobile.ca/en/account/payment/manage-card

"We accept credit cards (Visa, MasterCard, American Express), and debit cards (Visa, MasterCard), provided they have been issued by Canadian or American financial institutions and are associated with addresses in Canada or the U.S. Adding or updating your payment information will automatically enable your subscription."

Edit: The statement above is very outdated and hasn't been updated. They no longer take US credit cards. 

hairbag1
Mayor / Maire

@EllieAnna 

you could try dialing 611 from your cell to hear how to add $$ to your account using your on-file payment card. You'll need to know your Public Mobile pin number. 

clipped from Help Files...

https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-make-a-payment-611-not-working/m-p...

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