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Payment

Papatank
Great Neighbour / Super Voisin

do my payments automatically come off my card every month or do I have to pay every month

4 REPLIES 4

Yummy
Mayor / Maire

If you have your CC registered with PM and Subscribed is on then every 30 days your CC will be charged for a cost of monthly plan + tax.
Pay attention on your service on billing date as sometimes, in very rare cases, autopay might fail and your service will be suspended due to no pay. If you are concerned this could happen you can always manually add funds to your account a few days before billing date charging your CC.

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colleeno
Model Citizen / Citoyen Modèle

@Papatank 

Be aware that Public Mobile plans are 30-days, not monthly, so your payment date will change throughout the year depending on the number of days in the month preceding the next payment. 

eddieO
Mayor / Maire

@Papatank, just a word of caution, make sure you do not let your credit card on file expire. If you forget to update your payment information ahead of the expiry and Public Mobile is unsuccessful with your expired card you will then need to manually pay each month for 12 months before being allowed to have automatic payments again.

Sansan
Mayor / Maire

@Papatank  on activation an account, they do ask you to fill out a credit or debit card details. This will then be enrolled to be debited automatically each month.

So yes, you should be automatically be billed each month.

To verify, sign into Your My Account and click on the Payment tab. It will show you the last 4 digit and expiry date of the card on file and when and how much is the next Renewal date.

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