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Payment

Jot1
Great Neighbour / Super Voisin

Hii i just paid my bill and my services are still not working 

6 REPLIES 6

gpixel
Mayor / Maire

@Jot1 click the reactivate button

dabr
Mayor / Maire

@Jot1 wrote:

Hi i just paid my bill by clicking on make payment option and its not activate yet


@Jot1   Try rebooting your phone now.

Jot1
Great Neighbour / Super Voisin

Hi i just paid my bill by clicking on make payment option and its not activate yet

Luddite
Oracle
Oracle

@Jot1 wrote:

Hii i just paid my bill and my services are still not working 


All; texting/calling and data?


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

dabr
Mayor / Maire

@Jot1 wrote:

Hii i just paid my bill and my services are still not working 


@Jot1   Try rebooting your phone or topping up your account with $1 and restarting the phone.  Also if you see a reactivate button in your account try clicking on that to push the payment through.

Triguy
Mayor / Maire

Log into your self serve account and if you see a reactive button then click on it.  Try rebooting your phone.  If you still need assistance then submit a ticket to a moderator by clicking on the question mark on the bottom right.

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