06-24-2017 04:35 PM - edited 01-05-2022 02:16 AM
06-26-2017 03:35 PM
did it stop working or it has never worked since you joined?
06-24-2017 04:40 PM - edited 06-24-2017 04:49 PM
Unfortunately you will need moderator assistance. Send a private message to the moderator team with your phone number and an explanation. They currently have a backlog, so you may not have a response until tomorrow.
Meanwhile, if you need to make phone calls try an application like that from fongo.com. It provides free calling across Canada from wherever you are connected to wifi.
You should also login to your account to confirm a payment did go through and is not just sitting in Available Funds. While there, see if the status says Active or Suspended.