12-02-2024 11:43 AM
12-02-2024 11:49 AM
@Mama_bear After updating crest card info you need to make manual payment
please use this link to load funds and trigger the renewal
https://myaccount.publicmobile.ca/en/account/payment/funds/card
12-02-2024 11:48 AM
I have put in a new credit card number it just need to take the payment
12-02-2024 11:47 AM - edited 12-02-2024 11:48 AM
You can buy vouchers at gas stations and grocery stores. However to setup your account would have needed to attach a credit to the account to complete activation.
12-02-2024 11:47 AM - edited 12-02-2024 11:48 AM
Hey @Mama_bear
You can either go to the payment section in your account
or
You can go to a place like Shoppers Drug Mart or a Gas Station and pick up a voucher and then dial 611 to upload it.
https://myaccount.publicmobile.ca/en/account/my-payment