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Stiffy
Great Neighbour / Super Voisin

I can only add credits using a voucher why can I not add credits using a credit card

2 REPLIES 2

Chalupa_Batman
Mayor / Maire

Hey @Stiffy 

Right now there are issues adding credit cards for some odd reasons. Reach out to a CS Agent and they can help you put it on your profile.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

hairbag1
Mayor / Maire

@Stiffy 

have you disable Subscribed (Autopay) ? Did you provide valid credit card info when you activated ? Log in to your account / Payment to see if Subscribed is turned on.

unscribe.jpg

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