Payment voucher

[Martinwhalen66]

I tried to put a payment voucher on my phone but won't go through. Bought another phone card and same problem. I think that it's ridiculous to not have a help line to call. Very inconvenient. 

[dabr]

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@Martinwhalen66 wrote:

I tried to put a payment voucher on my phone but won't go through. Bought another phone card and same problem. I think that it's ridiculous to not have a help line to call. Very inconvenient. 

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Sometimes the funds on a voucher can take upto a day before they become available.  Also double check the activation numbers are being input correctly.

[sweden06 · Accepted solution]

Have you tried to clear your browsing history and use incoginto mode on your computer? This usually does the trick. If it doesn't work, reach out to a Moderator (question mark in the bottom right corner). They are usually very quick and helpful. 

Sometimes funds can take some time to be added to your account.