Payment update

[Cbondoutdoors]

I recently got a new debit card and have been going through the plethora of subscriptions that need my card updated. Public mobile says my account is on hold due to no subscription. I have updated my card info, I’m just wondering if it will automatically pull the money needed now that I have updated or if there is a specific step I need to do to make the payment go through and resume services?

[Dunkman · Accepted solution]

@Cbondoutdoors 

You will need to manually load up funds equivalent to your plan cost to restart plan. 

https://myaccount.publicmobile.ca/en/account/payment/funds/card

[hairbag1]

@Cbondoutdoors 

if you've successfully updated your payment card info, then autopay should occur at renewal time. You can dial 611 and hear current plan status as well as give you the option to pay and resume service...but you do need to know your Public Mobile PIN number.