Payment transaction record

[Js123pm]

Hi I switched mobile providers and I need a record of my plast prepaid payment. When I logged into my account and looked for the payments link there is no link available. I believe it’s because I am no longer a member. Can customer support send me my last payment transaction record for reference.

[softech]

@Js123pm 

$22.60 is $20 + tax in Ontario

If you login My Account on the browser, there should be a link "Payment History" and you can check it there.  Or you can use this direct link to get to Payment history page:

https://myaccount.publicmobile.ca/en/account/payment/payment-history

[softech]

@Js123pm since you switched provider, you won't be able to login My Account.  You will need PM CS agent to provide you the information.  Please private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there