I'm wondering the same thing. When I open the app, the only option to add funds to account is the "voucher" link. There is no link allowing me to add a payment with my registered payment method, which is really frustrating! So the only way for me to do this 'self-serve' is to log on via a web browser and utilize the link that Sansan provided above. What is the point of having the app on my phone?
You can dial 1-855-4PUBLIC and top-up by making a manually payment with another CC or vouchers from these locations:
7-11, Canadian Tire gas stations, London Drugs, Canadian Superstore, Shell, Shoppers Drugmart, Safeway, Staples
The above isn't entirely correct. A different credit card than that is already saved on the Public Mobile account cannot be used to make a mnaual payment by dialing 1-855-4PUBLIC. There isn't any way to to choose/use a different credit card by using the IVR.
@Tashmania111 You can do it in your account payment page using the credit card on file or you can buy payment vouchers from shoppers drug mart and load *611
