@Munishpal
go sign in to Self-Serve, to review your account status ??
try this
1. Click on Payment
2. Make a Payment
3. one Time Payment
4. you will see your Amount Due:$ !
5. Payment Type: selected other ( Enter the desired payment amount )
6. how much you see at Amount Due:$ ! you will do manually enter Amount: $ ! + $1 extra
7. Tax: will collect automatically,
8. Click ‘Submit’,
9. after payment gone through, you have to do Rebooting your phone
what is mean for Rebooting the phone means to turn off your phone and turn it back on again.
10. and how much you pay the extra is will going to your account Available funds:$ ! has the amount left,
and for next bill cycle the will take it from there automatically,
if you see it Plan Expired.. try this
and if still not fix it follow this,
- Add Funds to your Plan Amount through Self Serve
- Go to “Plan and Add-Ons” TAB
- Select "Lost/Stolen Phone" TAB
- Select "Suspend Service" BUTTON
- Then, Select Resume/Reactivate Service
- Reboot your phone.
what is mean for Rebooting the phone means to turn off your phone about 2 minutes and turn it back on.
