01-24-2022 10:08 PM
Anyone receive an email stating payment didn’t get through but my credit card transaction shows it has
Solved! Go to Solution.
01-24-2022 10:17 PM
@Imansulaim wrote:Anyone receive an email stating payment didn’t get through but my credit card transaction shows it has
@Imansulaim - all services working, no worries. Unfortunate communications causing some questions/panic.
If you have no services, then perhaps Autopay failed. In that case, you will need to log into self serve and reactivate/resume service ensuring the balance owing is paid to get services back.
01-24-2022 10:12 PM
@Imansulaim It was sent in an error just like the one that got sent out today claiming you have been enrolled into the new Point system.
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01-24-2022 10:09 PM