Payment method

[1915]

I want to change credit card for payment

[esjliv]

@1915 - still haven't been able to huh?

https://productioncommunity.publicmobile.ca/t5/Get-Support/I-would-like-to-replace-my-credit-card-wi...

Have you ever created a self serve account before, if not you can register for one here:

https://selfserve.publicmobile.ca/self-registration/

If you are having difficulty with your account or changing your card yourself, submit a ticket to CSA for assistance.

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

[softech · Accepted solution]

@1915   Login to My Account, go to Payment page, click Manage my card and the Replace this credit card, then you can enter the new card info.  Once entered the new one, would be nice to put a $1 manual payment to confirm.

https://selfserve.publicmobile.ca/Overview/payment/Make-a-Payment/