Payment issue
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01-26-2020 12:31 PM - edited 01-05-2022 10:26 AM
Hi~ I am suspended currently because my card has been changed and forgot about updating my card information during activating periods. I tried to pay on website yesterday though, it has been rejected due to funds (autopay). Then I deleted my previous card information to update new one, but after deleting it I can't find the menu of "manage my card" any more.
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01-26-2020 12:37 PM
Log into self serve account and click"Payments".
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01-26-2020 12:36 PM
Website is finicky at times. Maybe try a different web browser, clearing cache or going incognito mode. Chrome incognito seems to work well with this site.
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01-26-2020 12:34 PM
@raipang Never happened to me. Have you tried logging out and back in?
@raipang wrote:Hi~ I am suspended currently because my card has been changed and forgot about updating my card information during activating periods. I tried to pay on website yesterday though, it has been rejected due to funds (autopay). Then I deleted my previous card information to update new one, but after deleting it I can't find the menu of "manage my card" any more.
