Payment issue

[Alexa_help]

Hi there, I've tried everything for the last couple of days and I come here defeated. Recently I changed my credit card, and I tried updating it on public mobile, but it didn't let me. At first I thought it was an error, but now I'm desperate. I've tried everything, and I can't get the problem solved, I've tried the Ai chat, and it doesn't help, and I can't submit a ticket. I'm frustrated. Please help @CS_Agent

@CS_Agent

[Joaq]

I went through the same situation. Where I had to use different device.

[Chrissyrioux12]

I had to do mine on a computer the app would not let me 

[BKNS27]

@Alexa_help 

Try clearing the cache and go incognito on your browser or use the PM app.

If all fails, private message a CS_Agent at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Handy1]

@Alexa_help  Please use this direct link to support to help , note if in hurry you can buy payment vouchers and load  them *611 @Alexa_help 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437