05-08-2020 02:23 AM - edited 01-05-2022 11:52 AM
05-12-2020 10:50 PM
No it's not....are you trying to activate or renew your service? Were you suspended for non payment? Can you access your self serve account online?
05-12-2020 10:44 PM
05-12-2020 10:40 PM
Thank you...you were a little faster than @mimmo and thanks to you too! I guess you're #2 on speed dial!
05-12-2020 10:39 PM
Is my phone working at
05-12-2020 10:38 PM
@computergeek541 thank you that was stellar in your part. Maybe someone can help this person out. Yeah anytime I see a new person with their name or phone number as their user name I try to message them to change it.
@
05-12-2020 10:36 PM
@Naepalm wrote:@RossN @computergeek541 can you edit these post to get rid of these pin#s
done but ironically, the person's username is a phone number
05-12-2020 10:34 PM
@Naepalm OMG unbelievable!!!
05-12-2020 10:33 PM - edited 05-12-2020 10:34 PM
You should not use your phone number as your username. Ask the
moderator team to change that for you. All the best
05-12-2020 10:32 PM - edited 05-12-2020 10:36 PM
Choose the 3 vertical dots and edit out the codes. This is a public forum.
@mimmo Could you please edit out voucher codes. TIA.
05-12-2020 10:32 PM - edited 05-12-2020 10:33 PM
@RossN @computergeek541 can you edit these post to get rid of these pin#s
05-12-2020 10:31 PM
@2263408723 please edit your post you are on a public forum 3 dots top right corner
05-12-2020 10:30 PM - last edited on 05-12-2020 10:35 PM by computergeek541
05-12-2020 10:30 PM
@2263408723 do not post those in here this is like a reddit forum.
05-12-2020 10:29 PM
Oh my God hello Pino do you only give me my last name
05-12-2020 10:29 PM
@2263408723 if you are trying to enter a voucher, you need to go into your self serve account. Go to payment. Then click voucher. and put that pin number in.
05-12-2020 10:28 PM - last edited on 05-12-2020 10:35 PM by mimmo
KN the last minute… xxxxxccc
05-12-2020 10:28 PM - last edited on 05-12-2020 10:34 PM by mimmo
And another pin number is xxccxxxx4
05-12-2020 10:28 PM
@@2263408723 edit that do not post that here!
05-12-2020 10:26 PM - last edited on 05-12-2020 10:34 PM by mimmo
The pin number is cxxxxxxxx
05-12-2020 10:24 PM - edited 05-12-2020 10:33 PM
@2263408723 wrote:Where do I write the pin
@2263408723 ok I see you mean a voucher pin dial *611 follow prompts
05-12-2020 10:21 PM
What do you mean? WHAT part if the process are you in?
05-12-2020 10:19 PM
Where do I write the pin
05-12-2020 10:19 PM
@2263408723 hi did you have a question?
05-12-2020 10:18 PM
@2263408723 do you need help woth something?
05-12-2020 10:17 PM
05-08-2020 03:57 PM
@rosunlee wrote:Public Mobile will not let me register my credit card for automatic payment
Clear your browser cache/history/cookies. Close browser and open a new browser in incognito/private mode. Also, you can try a different browser.
Enter the credit card address Exactly as it appears on your statement.
Leave the apartment field blank. If needed enter your apartment number in the street address field.
Enter your postal code without spaces unless there is a space on the credit card statement then enter the first 5 digits only with the space.
Note: The credit card will get locked after a few failed attempts. You will then have to contact a moderator for assistance to have it unlocked.
05-08-2020 03:56 PM
Public Mobile will not let me register my credit card for automatic payment
05-08-2020 11:25 AM
@marciaschaefer8 Did you solve the issue by now? Everything works fine? Let us know so we could help further is needed. Thank you and stay safe.
05-08-2020 09:26 AM
If you need to top up you can pay with a voucher before your renewal. While you are trying to figure put how to get into your aelf serve account.
If you cant get into self serve contact the Mods by clicking on the link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
This is directly from the Public Website.
If you do not have access to, or prefer not to register a credit card or Visa Debit card to your account, you may also top-up your account using a digital payment voucher. However, please be aware that this would be done through a third-party, like Recharge.com, which would charge fees for their service.You can purchase a digital payment voucher (in the form of a code) through Recharge by following these steps:
have a great day.
05-08-2020 09:00 AM
You can also make a payment using recharge.com or ding.com but there is a service charge.