06-18-2019 09:51 PM - edited 01-05-2022 08:06 AM
I believe this is a question to the admin,
i recently payed my bill on May 4th. I have a 90 days billing period. I received a reminder text that my bill is due on June 20, which is not correct as it doesn’t line up to billing cycle. When I log in to my account it shows my next payment isn’t scheduled until August 1, which is the 90 day cycle. I just want to make sure I won’t be double charged for my plan.
TIA
06-18-2019 10:20 PM - edited 06-18-2019 10:24 PM
@Geoffrey wrote:I believe this is a question to the admin,
i recently payed my bill on May 4th. I have a 90 days billing period. I received a reminder text that my bill is due on June 20, which is not correct as it doesn’t line up to billing cycle. When I log in to my account it shows my next payment isn’t scheduled until August 1, which is the 90 day cycle. I just want to make sure I won’t be double charged for my plan.
TIA
@Geoffrey That text was sent in error In fact PM posted in the announcements section regarding acknowledgement of the error. Nothing to worry about you can ignore the text.
06-18-2019 10:13 PM
It is a system issue and Just ignore that message
06-18-2019 09:55 PM
@Geoffrey wrote:I believe this is a question to the admin,
i recently payed my bill on May 4th. I have a 90 days billing period. I received a reminder text that my bill is due on June 20, which is not correct as it doesn’t line up to billing cycle. When I log in to my account it shows my next payment isn’t scheduled until August 1, which is the 90 day cycle. I just want to make sure I won’t be double charged for my plan.
TIA
You can always send a message to a Moderator at the link to below if you want clarification.
https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437
06-18-2019 09:53 PM - edited 06-18-2019 09:55 PM
@Geoffrey wrote:I believe this is a question to the admin,
i recently payed my bill on May 4th. I have a 90 days billing period. I received a reminder text that my bill is due on June 20, which is not correct as it doesn’t line up to billing cycle. When I log in to my account it shows my next payment isn’t scheduled until August 1, which is the 90 day cycle. I just want to make sure I won’t be double charged for my plan.
TIA
There is a problem wit those sort of texts since few days. Public mobile works on it.