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Payment date keeps moving up

Momma22
Great Citizen / Super Citoyen

Hi,

When I joined a year ago my payment date was the 14th but it kept creeping up to the 9th!   I think I'm good and before I know it the service is suspended!  I am glad it is a quick fix but how can i plan for billing that way? 

5 REPLIES 5

porcupine
Model Citizen / Citoyen Modèle

it is a 30 day plan

gpixel
Mayor / Maire

@Momma22 

everytime your account renews and you receive the congrats text add more funds to the account. use the renewal process as a reminder to pay. this is the best way to keep your service uninterrupted. since your account just renewed I would add more funds for the next renewal.

softech
Oracle
Oracle

@Momma22   best way is to enable Pre-Authorized payments and hence you don't have to worry about it

 

If Sept 9 was your renewal date, your next couple one would be

Oct 9

Nov 8

Dec 8 

Jan 7

Feb 6

Mar 8

Apr 7 ...

 

hTideGnow
Mayor / Maire

HI @Momma22   this is actually correct.

 

PM cycle is 30 days and not monthly.  So, the payment date will keep changing.

dust2dust
Mayor / Maire

Because it's 30 days, not monthly. The date creeps up on 301 day months and back down after February.

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