10-18-2024 01:26 PM
Hello, I was trying to port my number to public mobile but It's not going to transfer so now I have decided to port my number to Rogers. so I paid for my plan I want to return my payment. And close my account. Thank you
10-18-2024 01:29 PM
you can ask PM and see if it is too late for a refund.
You won't be able to use submit proper Chatbot ticket at this stage, so message PM instead:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-18-2024 01:28 PM
hi @Rpatel8501
if account not fully activated yet, you can still ask for refund, please check with PM support.
submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437