01-26-2018 01:17 PM - edited 01-05-2022 03:58 AM
Hi there,
I have a quick question about paying for my account. I thought I signed up for autopay (turns out I deactivated it while trying to figure out how to change my credit card) but just reactivated today. My autopay day is also today (January 26, 2018). I'm wondering at this point if I should just make my own payment or will the autopay deduct the correct amount.
Thanks for reading.
01-26-2018 07:22 PM
Thanks for the replies everyone!
The actual due date for my plan is January 27 (as indicated under the rewards tab) so I guess the autopay should have happen earlier today at midnight, so I had to make the one time payment just to be on the safe side.
01-26-2018 02:37 PM
it doesn't hurt to do a one-time payment. The autopay won't charge you again if there's enough fund in your account.
01-26-2018 02:25 PM
@stonechucker One may leave Autopay activated and still make one time payments.
01-26-2018 01:50 PM
I would take the hands off approach and let the system do its thing. It might sound cavalier, but it's been 100% successful across many accounts under my management.
01-26-2018 01:45 PM
I would suggest making a one time payment, as I believe, the system is based on step-by-step batch files, and if I am right, the AutoPay file for "today" is probably already generated, and your information may not get picked up.
If you do pay one time today, you can then return after renewal has completed, and setup AutoPay for next cycle.
01-26-2018 01:26 PM - edited 01-26-2018 01:28 PM
If you are referring to the date shown on the landing page of your self serve account, you should be fine as the renewal is happening overnight. The due date under "rewards" is your actual renewal date.
If you want to have piece of mind you can make a manual payment. The system applies rewards and available funds first and only takes auto pay funds from your credit card if there is a gap between available funds and plan cost.