11-08-2020 12:50 PM - edited 01-05-2022 05:24 PM
hi thete Iam trying pay for my sons bill cause I changed my credit card number. So I need to put a new one on file
Solved! Go to Solution.
11-08-2020 02:44 PM
To update or remove your credit or Visa debit card details, sign in to Self-Serve. Once signed in, click on the ‘Payment’ tab, then scroll to the bottom of the page and select ‘Manage my card’. Here, you will have the option to either select ‘Replace this card’, where you can enter the details for your new card, or ‘Remove this card’. You will need to review and confirm this change to your account and then you’re all set..Remember, accepted credit cards (Visa, MasterCard, American Express) and Visa Debit cards that have been issued by Canadian or American financial institutions and are associated with addresses in Canada or the U.S. If you are using a payment card, leave the apartment/suite number in the payment information section blank.
11-08-2020 02:06 PM
@LurganIeUk wrote:
@gpixel wrote:@Sueann1987 select the option to remove the old card on file. then register the new card and details
No, use the update option.
It does not matter which method to use. PM had fixed the update option. Both methods will work now.
11-08-2020 01:53 PM
@gpixel wrote:@Sueann1987 select the option to remove the old card on file. then register the new card and details
No, use the update option.
11-08-2020 01:04 PM
@Sueann1987 select the option to remove the old card on file. then register the new card and details
11-08-2020 12:54 PM - edited 11-08-2020 12:55 PM
@Sueann1987 wrote:hi thete Iam trying pay for my sons bill cause I changed my credit card number. So I need to put a new one on file
Clear your browser cache/history/cookies. Close browser and open a new browser in incognito/private mode.
Log into self service. Choose payment tab.