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01-04-2017 05:15 PM - edited 01-05-2022 01:29 AM
A) is there any kind of international plan I can tack on to my current plan? I haven't seen one, but this is the easiest option if it exists...
B) when I pause a plan for 90 days (which seems to be the limit) after the 90 days can I keep my current plan? It's a plan no longer being advertised ($25 unilimited Canada-wide talk and text).
C) I have three things I want: 1) same phone number 2) same plan for when I return 3) low cost. I'm not sure what options exist for me, so if anyone has any other suggestions I would appreciate.
Finally, I would prefer to go over this on the phone with a representative from Public Mobile if that is at all possible.
Thank you in advance for the assistance.
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01-04-2017 07:17 PM
That is great to hear!!
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
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01-04-2017 06:48 PM
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01-04-2017 05:18 PM - edited 01-04-2017 05:19 PM
I don't know anything about Legacy plans as I am new here but I beleive a mod posted that if you are one that you could dial *611 and talk with phone support that is for legacy plans.
Here is Mary's post http://productioncommunity.publicmobile.ca/t5/Discussions/Contact-info/m-p/128288#M41799
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
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