04-26-2024 02:55 PM
Hello!
I am away for a month, so will be pausing my plan by unsubscribing while I'm away.
1. When I return, can I resubscribe to my current plan (35$/month for 50gigs)? Or will I have to find a new plan to subscribe to?
2. Will I keep my rewards when I unsubscribe? Or will I lose them, and have to start rebuilding them when I resubscribe?
Thanks!
04-26-2024 03:27 PM
hi @Capsman earned rewards and points will stay
04-26-2024 03:05 PM
Ok sounds good!
Do I keep my rewards during this time? Or will I lose them when I unsubscribe?
04-26-2024 02:59 PM
HI @Capsman
you will get to keep your $35 - 50 GB plan if you just away for one month
just turn off Autopay form Payment page, Manage Subscription there, and when you are back, just make a payment to resume service
04-26-2024 02:57 PM - edited 04-26-2024 02:58 PM
PM only allows the account to be suspended for 90 days or your account will be permanently closed, and you will loss the number.
So, suspended accounts for one month is ok