Community

Darenwu · ‎04-04-2023

This message comes up when I attempt resetting my password. “There was an error resetting your password. Please try again later.”

Darr1983 · ‎04-05-2023

I am also getting this error today and have tried several times following the instructions very carefully.

Darlene

Tsawwassen · ‎04-04-2023

Just very carefully try again later making sure that you follow instructions. Good luck.

softech · ‎04-04-2023

@Darenwu pleas try ty again using Incgonito mode or try on another browser

if that still does not work, open ticket with PM support

1. Open ticket with Chatbot for faster response (2-48 hours), using direct link: https://publicmobile.ca/chatbot.

Start by typing "Forgot Login Information", then click "Contact Us",, then click "Click here to submit a ticket ↗"

2. if you have problem with Chatbot: Private message CS Agent at:

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

Password reset problem