04-23-2019 01:07 PM - edited 01-05-2022 04:32 AM
How do we get service restored? Navigating this site is also a joke. Get real people on the phone and talk to us.
04-23-2019 02:17 PM - edited 04-23-2019 02:23 PM
@Jbathurst wrote:How do we get service restored? Navigating this site is also a joke. Get real people on the phone and talk to us.
Unfortunately PM does not provide customer service via phone...your only option is to private message a mod, Moderator_Team giving as much information as possible about your issue, include your account, telephone and PIN numbers to facilitate a faster response. This seems to be happening to quite a few customers at the moment so be prepared to wait maybe a few hours at least for either a response back or a fix to your issue. Good luck.
Edit: Sorry if the link above doesn't work, you can send a message directly from your community message box making sure you address it to @CS_Agent