Paid put Cannot log in

[LandoBean]

@CS_Agent 

I paid for my subscription but when I was transferring my number, your system said it failed. And after that, my account was not able to be logged in. It shows Forbidden A1 for 5 days and no one is responding or helping from PM. I just want to login to my account and cancel your subscription!! This is so annoying !!! 

[fixin]

@LandoBean - contact CS_Agent here: 

⬇️ Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work go here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages 

If you want to continue porting click here as I will send you the porting team number: Messages

[hTideGnow]

HI @LandoBean 

so, you have no service yet?

here in the Community, we are just customers

please open proper ticket with PM CS agent for help.  please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437