Paid bill but cannot talk or text

[Jandersonpearce]

I paid my bill but for some reason I can't talk or text or even receive texts.

[Luddite]

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@zulfiqar wrote:

It happens at the day of renewal but everything will be ok after renewal date. Don't worry.

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@zulfiqar  Just FYI: service should never stop unless payment is missed. However, everyone gets message that their account is suspended during the renewal cycle.

[zulfiqar]

It happens at the day of renewal but everything will be ok after renewal date. Don't worry.

[yackinlyn]

restart your phone or try sim on another phone?

[walker1]

@Jandersonpearce 

Login to your account using a browser in incognito or private mode and then do a refresh. Click on reactivate button

Then restart your phone