PMDATA10 vs 2-Yr 50% Promo

[Robynesar]

Is you 2 year promo a promo code or was it established some other way when you signed up?

[Robynesar]

Oh gotcha thanks.

the code issue is not me it’s someone else I was just asking a side question thanks 

[hTideGnow · Accepted solution]

sorry @Robynesar 

the 50% off is not a code, those were plans for new subscribers, and it was couple months ago

for your 10GB code issue, if you still cannot add it on My Account, you will need to ask PM agent to help

submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Ticket", Then click the following in order: "Account Management" , "Log In".  
             (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email")         
If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

[Robynesar]

Can I ask about this 50% off code? Never heard of it 

[Robynesar]

I’m sure you got your reply but the system never works for multiple promo codes for any website unless it would be created to override things which I’ve never seen. It would be different if it was a promo code plus an automatic discount or something like that but never 2 promo codes 

[hairbag1]

@Robynesar 

as noted by msde55; you can't use the promo code if you have the 50% offer. 

https://productioncommunity.publicmobile.ca/t5/Get-Support/PMDATA10-vs-2-Yr-50-Promo/td-p/1447850

[softech]

@Robynesar 

it is a code to existing subscribers who have plans $24+.  

Just login My Account, go to Subscription & add-ons page ( https://myaccount.publicmobile.ca/en/account/my-plan-add-on ) and enter the code at the New Promotion Code box there