11-29-2023 01:18 PM
Hello:
My wife has a very basic plan because she hardly ever uses her cell phone. She pays $15/month but she is charged only $11 because she get a total of $4 credit every month. She is still on the pre 2022 Rewards perks.
My question is this: if she decides to change her plan and get something like a $34/month plan will she still receive the $4 rewards credit as she is currently?
The $4 credit is broken down as follows: $2 for pre-authorized cc payment + $2 for being a loyal client
11-29-2023 03:54 PM
Thanks everyone! Great responses!
11-29-2023 03:40 PM
Old legacy rewards remains, even when changing subscriptions. Just don’t select the new points rewards option. In fact, don’t even select ‘Check out our new points rewards program’
11-29-2023 01:27 PM
HI @Spirit1984
no worries, you are safe. Change plan has no effect with rewards systems, you won't get changed over because of that. So, you will get the same monthly rewards as before
11-29-2023 01:22 PM
Changing plans has no effect on the rewards. Make sure to choose change plan on next renewal date. If you do an immediate plan change you get no credit for your current plan.
11-29-2023 01:20 PM - edited 11-29-2023 01:22 PM
Yes, she will not lose her rewards by changing.
Please note that the $34 plan is no longer available.