Monday
I transferred my phone number from rogers to PM yesterday and its still SOS. i received porting message and replied yes. since then its SOS. PLS HELP
Had the same issue, found a solution myself: https://productioncommunity.publicmobile.ca/t5/Get-Support/Resolved-No-Service-After-Port-eSIM-Alrea...
Its e-sim. i removed my rogers sim card after replying 'yes' to porting message. Rebooted phone and still doesnt work. In the email from PM, it says can take upto 5 business hours and its been business 5 hours now
hi @MH16
did you try remove your Roger sim and reboot phone and test with the PM sim ?
if same, ask PM to check both the porting and sim issue, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
