Overcharges

[Teka]

I’ve been overcharged for my bill monthly. I have the 45$ plan but I’m paying twice a month since august at least and I can’t get through to any agent to get refunds or credits added for the money I’ve been overcharged. Also I’m running out of data way faster I think because it’s charging me twice it thinks my bill ends half way thro

[Chalupa_Batman]

Before you go to a CS Agent, always contact your credit card company to confirm you are being charged twice. And if you are indeed being charged twice, then click on @hairbag1 link.

[hairbag1]

@Teka 

if you could post a screen snip of your payment history, I'm sure we can figure things out for you.

added...

use this link to message a CSA.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437