Sorry to hear that you were overcharged. Are both of those charges posted or are any of them pending? Is this also reflected when you look at the payments section of your account?
If it’s reflected on your payment section and both charges are posted on your bank, Please click this link below to message customer service to investigate:
Keep an eye on your mailbox here as that is where your reply will come in (envelope icon on desktop, click your avatar icon in the corner and then click messages if on mobile).
Is it possible that one of the charges is a pending charge that will disappear in a couple of days? What shows up in your self service account? Do you see extra available funds in your account?
