08-06-2021 09:34 AM - edited 01-06-2022 03:07 AM
08-06-2021 12:43 PM
but at public mobile is it Prepaid service how you get over charged,
08-06-2021 10:39 AM
Where do you see you were overcharged? Your credit card shows that or your PM account?
We need little bit more details in order to assist.
08-06-2021 10:06 AM
umm? Is it possible you are checking out your credit card charges and you see two Pending Transactions from Public Mobile?
If so, one may likely fall away after the transaction authorizes. If they are both authorized transactions than the extra $$ should show up in your Available Funds area.
Obtain a refund may be possible through Public Mobile CSA, but these instances are usually just as easy to leave it there to be used on your next renewal. As Available Funds $$ are always used up first before any additional charges to a credit card.
08-06-2021 09:36 AM
@Traxler911 : Got a question?
08-06-2021 09:36 AM
A few more details would help. Are the extra funds in your account balance? Most just leave it for their next renewal.