Outgoing Texts Failing to Send

[VK8]

For a few weeks now, over half of my outgoing texts are not sending. I get a message that says "Not Sent. Check Options" and the options are to resend or delete. If I try to resend, it will generally still not resend, although occasionally does go through. In addition, I am receiving some voice messages straight to my inbox with no indication that I had any incoming calls. I have turned my phone on and off. That exhausts my ability to independently try and fix my phone. Suggestions?

[jmac204]

I’d try restarting all network settings on your device and restart phone, perhaps it’s glitched 

[hTideGnow]

HI@VK8 

why give up RCS if it can be fixed?

if you have an Android, the first thing to do is to clear cache and see if it works.

if not, next to do is to disable RCS, wait 15 minutes and reboot phone and re-enable RCS

if that still does not work, then Clear data or the Google Message.  Then uninstall and reinstall, then enable RCS and this will for sure work

[Chalupa_Batman]

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@VK8 wrote:

For a few weeks now, over half of my outgoing texts are not sending. I get a message that says "Not Sent. Check Options" and the options are to resend or delete. If I try to resend, it will generally still not resend, although occasionally does go through. In addition, I am receiving some voice messages straight to my inbox with no indication that I had any incoming calls. I have turned my phone on and off. That exhausts my ability to independently try and fix my phone. Suggestions?

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Hello @VK8 

I recently had that issue as well on my Samsung Galaxy S25. My texts weren't going through. I ended up turning off the RCS (end to end encryption) and BOOM. Every text went through without a hick up. Honestly, I could care less if my texts to my friends and family are encrypted. Of course, I'm basing this off my personal experience with an Android phone. 

However, before you turn RCS off to see if that resolves the issue, try placing your phone into Airplane mode for 5 minutes, turn off your phone for 5 minutes and reboot. Turn Airplane mode off. This will reconnect your phone to the network and may help. If not, try above... again, if it's an Android.

Just wanted to add, if it is an Android and you'd prefer RCS, you can go into Apps and find Messages and clear the cache and reboot the phone. If that doesn't work you can try reinstalling Google Messages as mentioned. And if that doesn't work, as a final step before contacting customer service is to do a Network Reset.

[porcupine]

Try rebooting your phone if that doesn't work you need to contact an agent for help 

[softech]

@VK8 

Android or iPhone?

if Android, backup all the important text.  Then Uninstall Google Message (it might show only Uninstall Updates, click that).  Then Reboot phone and Reinstall Google Message.  Also click Reset network settings

if you have an iPhone, make sure Carrier Profile is updated.  Disable iMessage and Send as SMS.  Reboot phone and Reenable them.  Then click Reset network settings