06-14-2023 08:10 PM
I am not able to make calls but am able to recieve them. SMS works fine as well as data. Any idea what is going on?
06-14-2023 08:20 PM
no I did not
06-14-2023 08:13 PM
@BrunoP Tried rebooting or try the SIM in another phone? Is this a new activation?
HI @BrunoP are you on the $15 plan? maybe you have used all your outgoing minutes?
if you are on $15 plan, use Incognito/Private/Secret mode to check My Account for the correct usage info
06-14-2023 08:12 PM
@BrunoP
Did you port your number from another carrier to PM and forgot to reply to the confirmation port text from your old carrier? Check email icon…I will send you a number to call in case you missed the text.
