Outage

[Shemp]

Anyone else getting the message "Not registered on network" message when trying to make a call?

This is happening on all our phones here, 3 of them.

[softech]

@Shemp which area you are at?  there is another post today wonder if the other person in your area

[JL9]

They happen every now and then but usually get resolved relatively quickly, hopefully that is the case for you! 

[Shemp]

Thanks, it is an outage with Telus.

[esjliv]

@Shemp 

If it was just one phone, I would suggest to try to:

• restart your phone
• toggle into and out of airplane mode
• remove and reinsert SIM card
• try SIM into another phone

But 3...does sound like an outage if you are experiencing this on 3 phones. Are all Public Mobile providers?

Care to share the general area problem?

Or, check here:

https://istheservicedowncanada.com/status/telus

https://downdetector.ca/status/telus/map/ 

edit...by the off chance these 3 renew on the same day (today perhaps), can you log into self serve and confirm statuses all say ACTIVE?

[Yummy · Accepted solution]

You can check for outages here:

https://www.telus.com/en/nt/outages?linktype=ge-footer

Not all (minor) outages are reported, though.