Outage?

[I_am_oasis]

Not getting anything more than H+ at the moment. Any known outages in the Manitoba area?

[bbbbn]

It is now back to 5G (with working data)

[bbbbn]

Three people now.

[bbbbn]

Is it enough for you to access the web and emisl?

Whenever I get 3G, it usually means Telus/Public Mobile are having issues

[hTideGnow]

hi @I_am_oasis 

yes, we have another member also in Winnipeg has the same issue

Try changing the network mode to 3G and hope it works for now

[Knarf_c]

I’m currently only getting 3G on my iPhone 13 in Winnipeg, whereas I normally get 5G.

[I_am_oasis]

Winnipeg

[bbbbn]

metro/ capital region. Whenever it connects with 3g, websites won’t load. It’s fast enough to connect  to a vpn, so I know it’s technically tx/rx data, but effectively there is no connection.

I can’t try changing sim cards etc right now.

[hTideGnow]

hi @bbbbn  data should work on 3G as well.  

and which area you are at?

[bbbbn]

Same here. iphone 15. It says 3G, which means no data. Calls work, and text seems to work.

[I_am_oasis]

My apologies. What I meant to say was if I put the PM sim in my S21, I see LTE but still no data capability.

[I_am_oasis]

So it appears it might be the sim card? Or my account?

I took the PM sim and put it in my s21. LTE. I took the s21 Bell MTS sim card and put it in my Pixel 7. 5g. So I know it's not the pixel 7 hardware but something to do with the sim and the phone combined?

[hTideGnow]

hi @I_am_oasis 

what phone  do you have?

and you have another phone to test the sim card as well?

[I_am_oasis]

I also have preferred network type set to 5G. No recent updates. No recent installs of 3rd party software. 

5G was working yesterday.

[I_am_oasis]

Pixel 7.

I tried to restart the phone. No resolution. I turned off phone, pulled the sim for 20 mins and put it back in and turned on phone. Same issue. Only shows H+ in the top right hand of screen but no data. I'm able to receive text messages. 

[hTideGnow]

hi @I_am_oasis 

what phone do you have?

there is no outage in Manitoba at this moment.  

it has a degrade service alert for "Eastern Canada", but I doubt MB is part of that alert

https://www.telus.com/en/mb/outages