Only getting 0.7 monthly points on a 1.20 monthly points plan

[Christina02]

Hello,

I subscribed to the 4 GB of data for $24/month plan during the boxing week specials. With this plan, I'm supposed to receive 1.20 points each month for paying my bill. However, I noticed that I only received 0.7 points for this last month. Anyone know why this is? I'm new to PM and the points system. 

[softech]

@Christina02 yes,  on the free month, you won't get any points.  But it is better to get free month than paying $24 to get 1.2 points 🙂

but from that point on, you will be getting 1.2 points on each renewal 

[Christina02]

Thank you! I was wondering if this could be the case.  Next month I should get free as per the plan details, so assuming I will not get any points that month.

[softech · Accepted solution]

@Christina02 

Points are calculated based on the amount you paid, not the actual plan amount

The 0.7 point is just for this month.  The reason was that you had a $10 credit, likely from Friend referral, since you were paying $14 only for that month.  Next month, you will be paying full $24 and you will be getting the full 1.2 points