cancel
Showing results for 
Search instead for 
Did you mean: 

Old Number on Sim Card

Ingme
Great Neighbour / Super Voisin

Just ported in this morning and all is working except the sim card is still displaying the temporary old number in the settings and not the new ported number. I tried resetting the Pixel phone and removing the sim card. Will it change on it's own or is there something else to try?

2 REPLIES 2

Ingme
Great Neighbour / Super Voisin

Yes, I only have the sim card and one disabled e-sim from a deactivated account. 

Does any info have to be added when you do a mobile network reset or does that get automatically added from the service?

hTideGnow
Mayor / Maire

hi @Ingme 

can you confirm if inbound calls to your ported number is going to the PM sim ?

if so, it is ok, the phone number will eventually change.  Try Reset network settings after couple days

if you are using eSIM, you can wait a month and rebuy a new eSIM and it will correct it

Need Help? Let's chat.