Old Number on Sim Card

[Ingme]

Just ported in this morning and all is working except the sim card is still displaying the temporary old number in the settings and not the new ported number. I tried resetting the Pixel phone and removing the sim card. Will it change on it's own or is there something else to try?

[Ingme2]

Update: After trying phone reset, mobile network reset and waiting, the problem was resolved by contacting CS as they said there  was an error in the account

[Ingme]

Yes, I only have the sim card and one disabled e-sim from a deactivated account. 

Does any info have to be added when you do a mobile network reset or does that get automatically added from the service?

[hTideGnow]

hi @Ingme 

can you confirm if inbound calls to your ported number is going to the PM sim ?

if so, it is ok, the phone number will eventually change.  Try Reset network settings after couple days

if you are using eSIM, you can wait a month and rebuy a new eSIM and it will correct it