02-04-2022 05:35 PM
Hi,
I noticed there are 2 dollars missing from the balance I should be having after paying the bill of this month (happened just today). I checked that the price of my plan didn't change and my rewards and here's the weirdest thing:
My rewards are indeed miscalculated but not by 2 $ but only by 1 according to the rewards page. I have X number of referrals but the rewards page says it's gonna get me only X-1 $ next month.
It might bet two separate problems, it might be only one but I really have no way to debug this obviously. Should I contact a CSA right away ? Is (one of) my problem(s) also happening to someone else ?
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