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Number won’t confirm on iPhone

Robster
Great Neighbour / Super Voisin

New subscriber here, transferred number from Rogers, but not getting all texts. iPhone 14 can’t verify my number for iMessage or FaceTime. 

1 REPLY 1

softech
Oracle
Oracle

@Robster 

PM currently has trouble to provision SMS with new accounts, which will affect iMessage registration.  They are working on the fix, but they can correct the issue on a case by case basis.  Please open ticket with PM support so they can resolve your SMS problem first Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

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