Number transfer

[shannoncollier]

I transferred my number Tuesday and everything went fine. 

All of the sudden I get a text saying they can't transfer my number and here's a link and I don't understand what happened or what to do. I've had the same number 10 years and don't want to lose it. Please help

[softech · Accepted solution]

@shannoncollier   you  sure you have been receiving incoming calls?

There is a porting department to call.  you can talk to live support.  I will message you the phone number.  Check the Community inbox on top right