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Number transfer not initiating.

gb49
Great Neighbour / Super Voisin

Get error message when starting number transfer process.  "System errorr".

3 REPLIES 3

RalphPenner
Great Neighbour / Super Voisin

Did you try refreshing the page, or closing it and opening it again? Or maybe try a different browser.

will13am
Oracle
Oracle

@gb49 , if you have not receive a notification text from your old provider to confirm the number transfer, it is likely the transfer was not submitted and can be attempted again.  Try using incognito mode on the browser and resubmitting the number transfer.  If using the app, delete app data and try again.  


@gb49 wrote:

Get error message when starting number transfer process.  "System errorr".


This sounds to be a website bug.  I would suggest to try again at a later time.

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