Number ported - account setup nothing works

[H3abbas]

Hi

I setup and paid for my account by the promo deadline. I thought it didn't go through. 2 weeks later fido cancelled my account and said it was ported out by public mobile. Now I have my public mobile sim
Inside and I can't do anything since last 3 days!!!!!

This is ridiculous. Can someone help

[Rockdaddy22]

Awesome work here, the community at its best 🙂

[Shazia_K]

Hello @H3abbas, 

I'm sorry for the delay in responding back to you as you might already know we are currently receiving a higher volume of requests than our usual.

Can you please restart your device? I was to quickly fix things for you and I can assure you that everything should be good to go. 

Thanks,

Shazia

[ech_786]

you will need to send PM to one of mods.

I am tagging @Shazia_K here for your help.

Good luck