02-27-2024
04:01 AM
- last edited on
03-24-2024
11:36 PM
by
Dunkman
My number port said it failed. But I’m positive the account number I input was correct. I was able to receive the text message to confirm the number change from Fido.
not sure what my next steps should be.
thanks
02-27-2024 08:04 AM
Yes, account number is a safe way for porting request. But did you reply YES to the port authorization text from your old provider within 90 mins ? You can contact porting support team to confirm the porting status
02-27-2024 05:31 AM
@james123123 Does Fido sim still work ? I’ll send you the porting team number private message . Give them a call they can give status update on the port or retrigger it if needed. Will also leave you with this direct link to support should they be needed
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437