Number port failed

[1Badass]

I ported my number 2 weeks ago and it failed, it was working for 2 weeks and stopped

[hairbag1]

Have a look at "My Account" and confirm your plan is Active. Then make sure you haven't exhausted your talk or data plan already. Good luck.

[popping]

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@1Badass wrote:

I ported my number 2 weeks ago and it failed, it was working for 2 weeks and stopped

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It is strange that you PM SIM works for two week and died.

I need more inforamtion from you.

Did you use your PM SIM card with the phone number assigned to you for two weeks ?

Then, you port you number over to PM and it failed. 

How long ago?

Are you porting a landline number to PM?

Can you call out and send out text message?

Please tell us what is working or not working or none is working.

[ShawnC13]

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@1Badass wrote:

I ported my number 2 weeks ago and it failed, it was working for 2 weeks and stopped

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You were using the number you ported over and now it has stopped working?  You can try the lost/stolen phone trick where you login to self serve and report your phone lost and wait a couple minutes and go back in and report your phone found.  What this does s deactivate your sim and reactivate it hopefully starting your plan again.  If that doesn't work you will probably need to contact the mods.  

To send a private message to a moderator click this link.  In your message please include:

          - PM Phone Number

          - 4 digit PIN (or at least 3 of the following to verify your identity)

                    - account number

                    - date of birth

                    - complete address listed on account with postal code

                    - email address on account

                    - most commonly called numbers

                    - alternate number listed on the account

                    - last payment date and amount

                    - last 4 digits of the credit card

          -Detailed explanation

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