09-12-2023 07:53 AM
Successfully transferred my old number, but I still have people saying that the interim number shows up when I text them or whatever. How do I remove the number that was given to me during my activation?
Thanks
09-12-2023 08:36 AM
@Ben79 wrote:How do I do that??
@Ben79 Perform a Reset of your device's Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, VPN and APN settings, and connected Bluetooth devices that you've used before.
Iphone: To Reset Network Settings, begin by opening the Settings app. Next, tap General -> Transfer or Reset iPhone -> Reset -> Reset Network Settings. and enter your passcode. Your iPhone will reset network settings and restart itself.
android: Find and tap Settings > System > Advanced > Reset options > Reset network settings.
09-12-2023 08:36 AM
@Ben79 - how do you know the port was successful or completed? Are you receiving incoming calls with the ported number to your public mobile SIM card? If so, then that is a good sign the porting completed.
If iphone, do you need to deregister the old number, then add the new one to your phone?
09-12-2023 08:12 AM
are you using iPhone? try this:
09-12-2023 08:06 AM
How do I do that??
09-12-2023 07:56 AM
@Ben79 Try resetting network setting see if that helps