01-07-2024 09:39 PM - last edited on 01-08-2024 05:29 AM by computergeek541
I tried to port my number from Chatr wireless to Public mobile. my phone has two imei numbers. my chatr sim was in slot 2. imei 1 was given to make the number transfer request. now i put the sim in right place slot 1. i want to refresh the number transfer through the " summit a ticket " . but i got error message. i have tried more than 20 times. Public mobile Customer service agents Please help in this matter.
Thank you in advance.
Have a great day
01-07-2024 09:41 PM
@Tharsikan Best to just use chatr account number and ignore IMEI . Will send you porting team number private messge . They can re trigger request for you
01-07-2024 09:40 PM - edited 01-07-2024 09:42 PM
Hi @Tharsikan
YOu can reach a CS Agent via this link
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Porting sent as well via PM top right corner.